It’s Time to Wake Up from the Remodel Nightmare

Everyone seems to have a remodel horror story. Contractors who disappear mid-project, surprises hiding behind the walls, a price that jumps at the very end. Hear enough of them and you might give up on remodeling altogether.

Remodeling TV doesn't help. Show after show saves a big curveball for right before the commercial break: the flooring is delayed for months, the beam for that open floor plan costs far more than planned, there are ghosts in the attic who won't leave. (Okay, we made that last one up.) The favorite storyline is how awful a remodel is, and we think that gives remodeling an unfair reputation.

Let's not aim to simply survive a remodel. Let's love it from start to finish.

Graphic: wake up from the remodel nightmare

Challenges are easier with the right team

Like anything in life, parts of a remodel can be challenging. But with the right tools and the right team behind you, those challenges can be overcome quickly. Some families even say working through one became a favorite part of the project.

Adapting together as a family is empowering. It gives you a real sense of ownership in the process, even when you aren't the one swinging the hammer. Here are two examples from our own projects.

The "impossible" open floor plan

One of our recent main floor remodel clients had been told by several contractors that their open-concept dream was impossible. A wall boxing in the kitchen was structurally necessary, and there was no simple way to run a support beam through the ceiling.

Our team doesn't give up that easily. We worked with the homeowners on a kitchen island design anchored by two pillars, one on each side. The result looks intentional and opens up the flow from room to room. See more of our work in our portfolio.

Open kitchen with an island anchored by two structural pillars, main floor remodel by The Home Authority, Inc.
Open-concept main floor remodel by The Home Authority, Inc.

The surprise behind the trim

During another client's whole-home remodel, our Coatings Authority team was removing trim to refinish it and found an ant infestation hiding inside the window boxes. That one really could have been a horror movie plot.

Instead of long delays and ants roaming the house, we called our trusted pest removal partner right away. They arrived the same day, handled the visible problem and made sure the infestation was contained and treated throughout the whole house. The project didn't lose any time on the schedule.

The right team
  • Guides your family through every step, not just design and scheduling
  • Helps with financing questions
  • Shows you exactly what you're paying for up front
  • Has a plan for surprises and explains it before work begins
The wrong team
  • Leaves you guessing about the schedule
  • Surprises you with costs late in the project
  • Has no plan when something unexpected turns up
  • Is hard to reach when you have questions

The worst part of a nightmare is the unknown

Never knowing what's coming next is a terrible feeling, in a dream or in real life. When your home is being taken apart and put back together, you want a sense of control: knowing the schedule, understanding costs and meeting the people working on your project.

That's why our Studio A designers plan your project with you first, and design is included with every remodel. Once your design is complete, you get one fixed price, so you know your number before work begins. During the project, you can follow along in the Buildertrend online project portal.

Home remodel by The Home Authority, Inc. Remodeled living space by The Home Authority, Inc.

Bad remodel stories exist, but so do plenty of homeowners who remodeled and genuinely enjoyed it. Our goal is to reset the narrative and show you that remodeling doesn't have to keep you up at night.

Have a project that's been called "impossible"? Tell us about it in a free 15-minute remodel consult.

Your Dream Remodel List

Use these four qualities as a checklist while you interview contractors. With them in hand, you can plan with confidence and create an experience your family will look back on fondly.

Dream Remodel List graphic: honesty Dream Remodel List graphic: transparency

#1: Honesty

A contractor who promises the moon and doesn't deliver creates a nightmare, whether it's an unrealistic timeframe or an impossible budget promise. If a contractor guarantees a perfectly smooth remodel, treat that as a red flag. Bumps can happen, and that's okay. Look for someone who admits hiccups may come up and shows you how they'll handle them. How issues are dealt with is what separates a dream remodel from a nightmare.

#2: Transparency

You don't want someone telling you a project will boost your home's value when it won't, or promising a fast timeline with no process to back it up. When you interview contractors, don't just ask lots of questions. Pay close attention to how they're answered. If it feels like a one-size-fits-all script, keep looking. Clear, specific answers up front are a good sign you'll get the same during your project.

Dream Remodel List graphic: reliability Dream Remodel List graphic: quality

#3: Reliability

When you set up a call or meeting, does the contractor show up on time? Do they send the information they promised? When you call or email, are all your questions answered? If communication is hit-or-miss before your project starts, imagine trying to get answers once your house is torn apart. Look for a reliable partner from day one.

#4: Quality

Can you see and touch the contractor's work, not just photos of it? Pictures can be deceiving. You want proof that cabinets are solid and built properly, that coatings are applied evenly and that the design team can create spaces in a wide range of styles so your home feels like yours. Quality shows up in everything from the materials to how the team treats you.

Remodel nightmare FAQs

What happens if you find a problem behind the walls?

Surprises can happen in any remodel. What matters is having a plan to handle them quickly and explaining that plan to you before work begins.

How will I know what's happening during my project?

Our clients follow their schedule, selections and updates in the Buildertrend online project portal, and they know who is working on their home.

Does design cost extra?

No. Studio A design is included with every remodel we build.

Keep planning